Frequently Asked Questions
Everything you need to know about our hemp-powered beauty products and your shopping experience.
What are the benefits of hemp seed oil in skincare?
Hemp seed oil is rich in omega-3 and omega-6 fatty acids, providing intense hydration and helping to protect the skin's natural barrier without clogging pores.
Are Hempz products vegan and cruelty-free?
Yes, all our products are 100% vegan, paraben-free, and gluten-free. We are proudly cruelty-free and do not test on animals.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What is your return policy?
We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and lightly used or unused.
Do your products contain THC?
No. Our products are formulated with 100% Pure Natural Hemp Seed Oil, which does not contain THC, the psychoactive compound found in cannabis.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Shop Pay for accelerated checkout.